Road Hazard Program

We are proud to offer our limited lifetime road hazard protection at Redline Speed Worx

What Is Covered

This road hazard program covers only the new tires you purchased at Redline Speed Worx (RSW) that are listed clearly on your original purchase invoice by brand, type, size and DOT numbers for which you purchased the Road Hazard Program ( Eligible Tires ). This program is limited to the repair or replacement of tires damaged as a result of a road hazard.

Terms Of Coverage

This program covers eligible tires from the original purchase date until any part of the tire tread that comes into contact with the road has a tread depth of 2/32” or less

What Is Road Hazard Damage?

Road hazard damage occurs when a tire fails during the course of driving in a legal manner on a road maintained by state or local authority. Nails, glass and potholes are most common examples of road hazards.

What Are The Benefits?

For the usable life of the tire (up to 2/32”) if the tire becomes damaged due to a road hazard event and can be repaired it will be done so at no cost at RSW. If RSW determines the tire can not be repaired then the tire will be replaced with coverage up to 100% of original purchase price depending on purchase date. When a tire failure occurs during the first 12 months of purchase date it will be covered at 100%. When failure occurs during the second 12 month period, it will be covered up to 50%. When failure occurs during the third 12 month period, it will be covered up to 25%. After 36 month window tire will only be covered for repairs at RSW. Under no circumstances will 100% coverage exceed $399.99 per covered tire. You are responsible for any additional charges including, but not limited to, mounting, balancing, valve stems, taxes, disposal and shop fees. WHEN AN ELIGIBLE TIRE IS REPLACED, THE ROAD HAZARD PROGRAM COVERAGE FOR THAT TIRE ENDS AND MUST BE PURCHASED FOR THE REPLACEMENT TIRE.

Additional Benefits

If for any reason your tire(s) become affected due to a road hazard concern and you are not within 25 miles of RSW contact Technet customer care at 1-866-588-0728 during regular business hours to receive assistance at the nearest service facility. Additional information available upon request.

Your Responsibilities

Properly care for and maintain your tires, including ensuring tires are operated and proper inflation pressures.
Use all reasonable means to protect your tires from additional damage.
When you cannot return to RSW, you must contact Technet customer care at 1-866-588-0728 for prior authorization and a claim number before replacing a damaged tire.
Furnish such information as may be required.
Incur only expenses which are authorized in advance.
Payment of all expenses and costs not covered by this Road Hazard Program.
If a tire needs to be replaced and the damage has occurred outside of RSW normal business hours, you may elect to wait for RSW to provide service or proceed with tire repair or replacement. In order to be eligible for reimbursement; 1. If replaced, the damaged tire must be retained, AND 2. RSW must be contacted within 2 business days. There is no guaranteed eligibility by RSW.
If a tire needs to be replaced and you are more than 25 miles from RSW and prior authorization cannot be obtained because it is outside of customer care’s normal business hours, you may elect to wait for authorization or proceed with a tire repair or replacement. In order to be eligible for reimbursement; 1. If replaced, the tire must be retained, AND 2. Customer care must be contacted at 1-866-588-0728 within 2 business days. There is no guarantee of eligibility.

EXCLUSIONS: THIS ROAD HAZARD PROGRAM WILL NOT PAY OR REIMBURSE FOR

Failures to tires occuring when any part of the tire tread that comes into contact with the road has a tread depth of 2/32” or less
Replacement made without Customer Care’s prior authorization if you have not returned to RSW
Repairs or replacements made by anyone other than a licensed service provider, its agents, contractors or licensees.
Any invoice presented for payment of services not performed as described at the time of authorization.
Damage incurred outside the United States and Canada
Fees charged by the roadside assistance provider when (i) the driver is not with the Covered Vehicle when the roadside assistance provider arrives; (ii) the Covered Vehicle is not at the location given to the dispatcher when the roadside assistance provider arrives; or (iii) if you do not call back to cancel the requested service within the window given by the roadside assistance provider.
Tire repair, replacement, or flat tire changing assistance if the original purchase invoice does not include: (1) the Original Servicing Facility name, address, and phone number; (2) the customer’s full name, address, and signature; (3) the year, make, model, and mileage of the vehicle on which the tires are installed; (4) the brand, type, size, and DOT number of each tire; (5) the purchase of the Road Hazard Program.
Cosmetic damage, i.e. damage that does not affect the structural integrity or safety of the tire.
Damage caused by mechanical failures (e.g., failed shocks, struts, alignment, balancing) or interference with vehicle components (e.g., fenders, exhaust, springs).
Damage due to misuse, abuse, negligence, improper application, improper towing, improper balancing or alignment, improper inflation, brake lock up, wheel spinning, torque snags, etc.
Damage to tires either in the sidewall or tread area due to dry rot, peeling, or cracking
Loss, damage or expense as a result of off-road use (off-road use is described as driving on anything that is not a paved or gravel road maintained by the state or local authority).
Loss, damage, or expense caused by accidents, collision, theft, larceny, snow chains, explosion, lightning, earthquakes, fire, windstorms, hurricanes, water, floods, malicious mischief, vandalism, civil commotion, riots, war, etc.
Michelin PAX® system, PAX® tires, and tires and wheels of similar construction and purpose
Repair or replacement of a tire due to manufacturer recall, defect or warranty or any reason the manufacturer will repair or replace the tire at its expense or at a reduced cost.
Repair or replacement of any tire(s) used or installed on motorcycles, trailers, or on vehicles used for competitive driving or racing, police or emergency service, snow removal, carriage of passengers for hire, commercial towing, construction, or postal service.
Repair or replacement of any tire(s) used or installed on vehicles used for farm, ranch, or agriculture, and vehicles that are registered to or licensed under a farm or ranch
Repair or replacement of any tire(s) used or installed on vehicles with a load capacity of one-ton or greater designed for, built for or used in a private recreational or commercial application including but not limited to Class A (or Type A) Motorhomes and Class C (or Type C) Motor Homes.
Repair or replacement of any tire(s) used or installed on vehicles with a manufacturer’s load rating capacity greater than one-ton.
Repair or replacement of tire pressure monitoring systems (TPMS) and/or devices and components associated with TPMS.
Repair or replacement of tires that have been repaired in a manner other than per tire manufacturer guidelines and industry approved methods
Repair or replacement of tires that have been retreaded, re-capped, re-grooved, remolded, or tubed.
Liability for damage to property, injury to or death of any person arising out of the operation, maintenance, or use of the vehicle whether or not related to tire damage.
Personal expenses arising because your vehicle is not available for use, including storage or freight charges.
PRE-EXISTING, CONSEQUENTIAL, INCIDENTAL, AND/OR SECONDARY DAMAGES.
Traffic fines, citations, or penalties
Unreasonable costs that a customer may suffer as a result of the need to repair or replace a tire. THE ROAD HAZARD PROGRAM RESERVES THE RIGHT TO DENY ANY REQUESTS FOR BENEFITS SUBMITTED WITH FALSE OR MISLEADING INFORMATION OR IF THE PAPERWORK DOES NOT CLEARLY IDENTIFY THE ORIGINAL PURCHASER, VEHICLE AND TIRES. Authorization is granted based on the information provided during the call; if the documentation submitted (including the tire(s) if requested) does not substantiate the information provided during the call, your benefit request may be denied. All requests for benefits must be submitted within 60 days of service or your benefit request may be denied. All documentation, including the tire(s) if requested, must be submitted within 60 days of service in order for benefit requests to be considered for reimbursement.

GENERAL

The terms and conditions outlined herein are the full and complete agreement between the parties. No oral representations should be relied upon, including any oral statements of the Original Selling Facility or any other tire servicing facility.
The Road Hazard Program assumes no obligation or responsibility with regard to the vehicle.
The Road Hazard Program neither assumes nor authorizes anyone to assume additional liability on its behalf.
If any payment is made under this Road Hazard Program and you have a right to recover against another party, your rights shall become our rights and you shall do whatever is necessary to enable enforcement of these rights

CANCELLATION

If no requests for benefits have been made, you may cancel this Road Hazard Program by returning to the Original Selling Facility and requesting cancellation within 10 days for a full refund of the amount paid for the Road Hazard Program. The Road Hazard Program reserves the right to cancel your Road Hazard Program Stamps by refunding the original purchase price to you.

TRANSFER

This Road Hazard Program is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle or tires during the term of this Road Hazard Program. Coverage is not transferable to any other vehicle or tires.

DISCLAIMER: YOU ARE NOT REQUIRED TO PURCHASE THIS ROAD HAZARD PROGRAM AS A CONDITION TO THE PURCHASE OF ANY PRODUCT OR AS A CONDITION TO THE EXTENSION OF CREDIT. THIS PROGRAM IS NOT AVAILABLE IN WASHINGTON, NEW YORK, OR OHIO.